hello,..im doddy nice to know you
first of all, we never ever cheated on clients, we do reship or refund. no use cheating small amount of money.
let me makes the information clear, the first shipment we sent to jakub is 20170630 means june 30 2017. we got information that the plant is refused by your country and sent back.
we never got the package back.
but we do reship, but make the package smaller. and that time we sent half of the latest order. and yes there is 4 people name in the list that supposedly sent by the 2 order. but by information we got from jakub is he want the money to refunded.
so we refunded the money.
Bucephalandra
is there anything we need to inform you ?
Bucephalandra
the problem comes with shipment to your country, big packages will use DHL as forwarder, DHL doesnt have the right to deliver plants, thats why we split the package into smaler ones, and its all worked fine.
kindly remember the second ship is not we dont want to ship, but its being asked for refund. and we did.
anyhow i dont know about how much the money you give or buy. we only know that the order come from jakub and the total order include ship is 485 for the latest shipment.
we never had a problem with shipping to poland before this, nor we have a problem with jakub in personal, but we do business, and we never cheat on clients. our brand / company is too worthy to risk over 1 transaction.
regards
doddy
Bucephalandra
if you need further information,
my whatsapp is +62 878 26 5678 55
and my email is
hello@bucephalandra.com